I’m sitting right now at UC Berkeley – Tekes
Innovation in Services Conference.

Live blogging to commence.

First keynote: David Teece

• Great firms both understand future and invest on it
• Top talents does not need traditional organizational structure
• “Professional services” are a good place to look model for new organization
• “Literati” – people who live for their work
• Expert firm leadership: open, transparent, distributed, meritocracy – still accountable for owners

Panel with Anssi Rantasalo (Kemppi Oy), Henri Tirri (Nokia), Wayne Dai (Verisilicon) – chair AnnaLee Saxenian

• First company introductions
• Tirri: “Even if a company produces 1M empty boxes and distributes them globally, that is an achievement”
• Tirri: “Service mashups – services on services”
• Tirri: “The value of devices comes from services and the ecosystem build around ‘em”
• Dai: Old 3Cs: Computer, communications, consumer. New 3Cs Consumer, China, Consolidations

• 3 Challanges
• Rantasalo: Mindset, Educating customers, keeping service levels with partners involved
• Tirri: heterogenous customers
• Dai: It’s getting crowded in Shanghai etc.

Second keynote: Stephen Pratt, Infosys Consulting

• 32B dollars MC- bigger than Accenture (25k->76k employees in three years)
• Are the service business companies going insane? (Einstein: Insanity: doing the same thing over and over again and expecting different results)
• “Flat World Mindset”:
• Be the china price
• Loyalty through faster innovation
• Making money from information
• Winning in the turns’

Second Panel: Kaj Hedvall (Senate properties), Suvi Anttila (Pöyry), David Tannenhouse (ex-Amazon). Chair:  Henry Chesbrough

(It’s kind of hard to follow the discussion and blog at the same time right after the lunch.)